New Watches
Full functional warranty
Covering mechanical faults and manufacturing defects, from the invoice date.
Warranty
We value your watch and the importance of a trustworthy purchase. That's why we go beyond the manufacturer's warranty — with our own transparent Uhrinstinkt warranty.
Our Warranty
As a buyer, you receive an additional warranty from us on the functionality of your watch — starting from the invoice date.
New Watches
Covering mechanical faults and manufacturing defects, from the invoice date.
Certified Pre-Owned
Covering mechanical faults and manufacturing defects, from the invoice date.
Two paths to repair
If your watch still has remaining international manufacturer's warranty, two options are available to you. We recommend processing through us for full insurance coverage.
Your options:
Scope & exclusions
Our warranty follows the standards of the respective manufacturer's warranty and exclusively covers mechanical faults and manufacturing defects that have arisen through no fault of your own.
Not covered are:
Important in case of service
Please note: A watch sent to us is **only insured** if you use our return portal or receive the shipping label directly from us.
Is your watch not working properly?
We review your warranty case personally and arrange the necessary steps. Available Monday to Friday from 10:00 to 16:00.